We want to assure you that we are aware of the reported incident at Target impacting some debit cardholders who used their cards at Target stores between November 27 and December 15, 2013.
Protecting customer and account information is a top priority and we take it very seriously. We have rigorous fraud systems in place that actively monitor our customers’ accounts for suspicious activity. If we suspect fraud, we will contact you to confirm the fraud, then close your account and reopen it with a new account number.As always, we encourage you to monitor your accounts and if you notice any activity that you do not recognize, you should call the number on the back of your card as soon as possible.
If you have any questions or concerns, please contact us at (800) 269-5009 or directly call any of our locations.
Frequently Asked Questions
Was my data compromised?
Target is reporting that some debit cards used at Target stores between November 27 and December 15 were compromised. If you did not use your card at a Target store during this timeframe, we do not have reason to believe your card was compromised. We continuously monitor for fraud and if we notice any irregular activity we will individually notify the customer.
What should I do?
It’s always a good idea to continuously monitor your accounts and be aware of any suspicious activity on all of your accounts, whether you’re notified or not.
Will Astra Bank be notifying affected customers?
We will continue to monitor these accounts and notify customers of any suspicious activity.
Has the security breach been fixed?
Yes. Target is working with Visa and MasterCard and law enforcement to ensure no further information is exposed.